Sears in South Portland, ME Closed now

Reviews about Sears

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  August 12, 2020, by dave lewis
  I went sears at Maine Mall South Portland, Maine to buy a snowblower, I got there at 4:35pm. A salesperson was checking me out and he called the warehouse to let them know I would be right over to pick it up. The warehouse employee stated that if I was not there in 6 minutes he would be gone. He only works til 5:00. The salesperson tried to explain I was coming right over. The warehouse is just across the parking lot, The warehouse employee then hung up on the salesperson, So I cancelled the sale because of EXTREMELY POOR CUSTOMER SERVICE. My wife has always purchased all our appliances at Sears but as of now we will go somewhere else ...to a store that wants to provide better service to the customers. We are in the process of getting a new washer and dryer but I feel we will be treated better at Lowe's or Home Depot. You should look into the employee at that location and let him know this is why companies go out of business, WORD OF MOUTH!!!!